Shipping Policy

Last updated: August 28, 2026.

This Shipping Policy applies to orders placed through trevnexa.com and sold by TREVONEXA GLOBAL COMMERCE INC.

Order processing

We aim to prepare in-stock orders within 1–3 business days, excluding U.S. federal holidays. Processing time is separate from carrier transit time. If an item becomes unavailable or an order requires verification, we will contact you using the email supplied at checkout.

If we cannot ship within the timeframe stated when you ordered, we will notify you promptly, provide a revised shipment date when available, and give you the choice to accept the delay or cancel the unshipped order for a prompt full refund. If we cannot fulfill the order, we will cancel it and issue a prompt full refund.

U.S. delivery

Standard shipping is $6.95. Standard shipping is complimentary when the merchandise subtotal is $75 or more after discounts and before tax. Estimated standard transit is 5–8 business days after dispatch. Estimates are not guarantees and may be affected by destination, weather, carrier conditions, or peak periods.

Tracking and delivery

When tracking is available, it will be sent to the order email after dispatch. Customers are responsible for providing a complete, deliverable address. Contact us promptly if tracking shows delivery but the package cannot be located.

International orders

International checkout is not currently enabled. We will update this policy before accepting orders to additional countries.

Lost or damaged packages

Email info@trevnexa.com within 7 days of a damaged delivery and include the order number, packaging photographs, and product photographs. We will review the issue and explain the available replacement or refund remedy.